Refund Policy
Disclaimer
​ The information provided about our hair extensions, including care instructions and styling tips, is intended for general guidance only. Results may vary based on individual use and hair types. We recommend consulting with a professional stylist for personalized advice. All purchases are final, and it is the buyer's responsibility to ensure they select the correct product to meet their needs. We are not liable for any misuse or unintended outcomes from using our products. By purchasing, you agree to these terms.
Refund Policy
At The Tress Trend, we take pride in providing high-quality hair extensions. However, if you are not completely satisfied with your purchase, we offer a limited return policy under the following conditions:
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Return Period
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Hair extensions can only be returned within 14 days of the purchase date.
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Condition of the Product
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The hair bundle must be in its original, unused condition:
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Intact and not cut.
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The wrap/band must not be removed or tampered with.
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The original packaging the bundle came in must be included and in its original condition.
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Non-Refundable Items
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Any hair extensions that do not meet the above conditions cannot be returned or refunded.
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Process for Returns
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To initiate a return, please email us at Thetresstrend@gmail.com within the 14-day return period. Our team will provide instructions on how to return the product.
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Refunds
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Approved returns will be refunded to the original payment method. Shipping fees are non-refundable, and the customer is responsible for return shipping costs.
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We reserve the right to refuse a return if the product does not meet the conditions outlined above. Feel free to adjust the tone or add specific business details where needed.